Enterprises must focus on its core business for the foothold in the competitive market. With the rapid development of IT technology, for any one enterprise, IT environment now becomes more and more important for the core business, thus IT increases demands to the reliability,availability,rapid adaptation of the enterprises adaptability. This has been a great contradictions for the enterprises' demands: lower IT operations cost,efficient work efficiency and professional technical support capacity.
The basic meaning, IT outsourcing is the acts of transmitting the maintenance work of computers, networking and external equipments to the companies that specializes in all-round computer maintenances under the condition of internal computer maintenance full-time work or understaffed circumstances.
Speaking in depth, IT outsourcing includes high-tech,value-added applications and business process outsourcing services, helping enterprises reach higher information construction and application level with lower inputs.
It saves more than 65 percent expenses, reduces human resources management costs, which will make your company more focused on the core business, and gain more professional, comprehensive, stable services.
Specific services for companies in China:
- IT infrastructure management
LAN maintenance and renovation, software fault maintenance
- IT environmental management
IT resource management, IT environment analysis,optimization,security management, desktop system optimization and system resources management.
- Advisory services
provide advice and recommendations for the establishment, operation and management of enterprise ERP System and other information building.
- Training
providing network and related training in use of software for the enterprises.
- Preventive regular maintenance
- Emergency troubleshooting
- Long-distance telephone support services
- Professional field services
Our operation process:
- Initial assessment
period of establishing a harmonious working relationship with clients, work out the most appropriate service management model for clients, protecting maximize the use of clients' resources.
- Implementation phase
Service team who meet clients' requirements provid targeted services.
- Effective Feedback
feedback service quality from customers periodically, talk on the next stage maintence focus and reform measures together with client-side management staffs.
- Q&A Patrol
service quality supervisory staffs do technical inspection for the customers, adjust the process for improving service quality.
If you are interested in our IT outsourcing service, write to us on the advisory.
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